Frequently Asked Questions

1. How many lumens do the 8 LED lights give off on the JOI Lamp?

When used with the JOI Premium Tea Lights, our JOI LEDs produce 77 lumens, with an apex angle of 100 degrees; this is equivalent to light emitted by 31 standard candles!

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2. How does the JOI Lamp work?

The patented JOI Lamp design uses thermoelectric technology to convert a temperature difference into electricity. At the core of JOI Lamp is a unique thermoelectric module which takes in heat from the Premium tea light. Electricity is made through the “Seebeck Effect”, which happens when the module has a hot and cold side creating a current of electrons. The power generated is enough to activate the lamp’s eight LED lights until no more heat reaches the module.

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3. My JOI Lamp seems to be brighter when I use it outdoors. Is that possible?

It certainly is. When used outdoors, the cooler, moving air allows the JOI Lamp to operate optimally.

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4. Can I use my JOI Lamp indoors?

Yes you can! In fact, third party fire safety engineers have examined JOI and found it much safer than burning an open candle inside a home, and safe for use indoors when operating instructions are followed. So even though the JOI was designed and tested for outdoor use, we think it can be used anywhere.

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5. The candle won’t stay lit when the door is closed on my JOI Lamp. What can I do?

The JOI Lamp requires draft airflow in order to work properly. Allow the candle to burn for at least 45 seconds (but no longer than a minute) before closing and latching the door.

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6. Condensation is forming on the inside of the glass on my JOI Lamp. What can I do?

Condensation happens when heat meets cold glass and creates moisture. All you can do is allow the candle to continue burning, and once the glass warms up, the condensation will disappear.

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7. I heard a loud snap and the candle on my JOI Lamp snuffed out. What do I do?

Your candle has been burning abnormally and has activated the JOI Lamp's safety feature. Wait approx. 4-5 minutes until you hear an additional snap signalling a reset of the safety feature. Change the candle, clean any soot buildup, and relight according to instructions.

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8. Do Ecofans really work? Have your claims been verified?

Representatives from the Faculty of Engineering (University of Waterloo) tested and proved that our fans can reduce fuel usage by up to 18%! Our airflow claims have all been tested and verified by ANSI/AMCA standards, and we have the documentation to prove it. During production, every Ecofan is tested prior to being packaged and shipped. Our Quality Assurance department also audits individual parts and finished goods multiple times throughout the assembly period.

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9. Does the Ecofan actually help you save fuel? How did you prove this?

We worked collaboratively with the University of Waterloo who developed a test procedure and protocol to evaluate the impact on the thermal comfort of the end user, with and without the use of an Ecofan. Our definition of:” thermal comfort” was defined in accordance with the following two standards:

  1. Ashrae 55-2004 Thermal Environmental Conditions for Human Occupancy, and
  2. ISO7730-2005 Ergonomics of the Thermal Environment

We conducted extensive testing in accordance with the test protocol and procedure and determined when an Ecofan is used with a wood stove, the burn rate could be reduced by 14 – 18%  and still achieve the same level of thermal comfort at a specified distance from the wood stove, when compared to testing without an Ecofan.

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10. What are the CFMs of each speed setting on the model 707 Chinook Fan?

The 707 Chinook Fan offers the following CFMs;

Low: 138 CFMs     

High: 210 CFMs

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11. Can you use the model 707 Chinook Fan in Europe?

Yes, you can! North America uses 60 HZ while Europe uses 50 HZ. The 707 Chinook Fan will work in Europe but will spin much slower.

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12. Can the 707 Chinook Fan be operated with a rheostat to control the fan’s speed?

No, the fan should not be used with a rheostat (light dimmers), which will cause the motor to overheat. This is a safety issue, and we do not recommend making any product alterations. 

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13. What is the 707 Chinook Model Fan made from?

The housing of the unit is made from fire-resistant ABS plastic, and the blade is made from polyethylene.

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14. I need a new replacement blade for my 707 Chinook Fan. Which one do I need?

Replacement blades are available to purchase for specific models of the 707 Chinook Fan, and it all depends on the power switch. 

If you require a blade and the fan has a rocker switch or a round variable speed turn knob, our current 707 blades will fit.

If you require a blade and the fan has a round, push button switch – we no longer manufacture replacement blades for this model, as the motor shaft is larger than the current motor shaft used.

If you require a blade for an older 707 Chinook Fan, which features a chrome/metal U- shaped stand attached to a suction cup, our 747/757 blades will fit.

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15. How do I change the blade on my 707 Chinook Fan?

To replace the fan blade on the 707 Chinook, please gently pull the old blade from the motor shaft of the fan. Then, gently push the new blade onto the motor shaft, leaving a small space between the fan and the motor housing. 

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16. How long will my Tiny Tornado Fan run on the same battery?

This unit runs on a single D-cell battery, so operating time will vary with the battery being used. With a Rayovac battery, which is rated for 16AHr, the unit should operate for 16 hours. However, the fan will slow down during the 16 hours of use.

If the fan is used with NiCad (rechargeable battery), the operating time on a single charge would be approximately 4 hours.

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17. How do I change the battery on the Tiny Tornado Fan?

To change the battery on the Tiny Tornado, please twist the plastic sleeve to remove it. Then, open the battery compartment and replace the battery with a fresh D-cell battery. 

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18. I need a new blade for my Tiny Tornado Fan. Where can I find one?

You can purchase a black blade for your Tiny Tornado from our website! We do not offer white blade replacements. 

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19. How do I change the blade on my Tiny Tornado Fan?

To change the fan blade on the unit, pull the blade off and gently push on the new blade. Please make sure that there is a small space between the blade and the main body of the fan. 

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20. Can I use the MediHeat Calf Hutch Electric Heater in my chicken coop?

The MediHeat is specifically designed to be used with calf hutches. We cannot recommend MediHeat’s use with chicken coops.

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21. My MediHeat Calf Hutch Electric Heater is not functioning as it should. Can I purchase replacement parts?

While Caframo warranties its MediHeat Calf Hutch Electric Heater for one year, we do not sell internal replacement parts. This is necessary to maintain the UL (Underwriters Laboratory) and CSA (Canadian Standards Association) product qualification listing for this product. Every time an AC electrical unit is opened, it must be properly closed and tested for safety. We also do not offer repair services, nor can we authorize self-repairs. If this heater is not functioning correctly, please no longer use it.

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22. Should the Cabinet Heater be unplugged when it is -30°C or colder?

Our Engineering Department has advised that unplugging the unit in these conditions is unnecessary. The heater is designed to keep the temperature in small cabinets above freezing to keep electrical components from failing.

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23. At what temperature does the Cabinet Heater turn on?

Our Cabinet Heater automatically turns on at +13°C with a 3°C variance. 

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24. What kind of heating element is used in the Cabinet Heater?

The Cabinet Heater utilizes an open element.

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25. What are the operating settings of the Cabinet Heater?

The Cabinet Heater functions on the following settings; 

Setting 1:

The heater will heat up to 24 +/- 3 C and then shut off – it will need to reach back down to 13 +/- 3 C before it comes back on again. 

Setting 2:

The unit will run continuously. 

 

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26. How long is the power cord on the Cabinet Heater?

The Cabinet Heater is equipped with an 8-foot power cord. 

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27. Why is my Ecofan slowing down? I have to nudge the blade to get it moving again. Is this normal?

Typically, a motor will last approximately 3-5 burning seasons, and the module will last 10+ years. Usually, when an Ecofan requires a nudge to start spinning or it starts spinning slowly, this indicates that it requires a new motor and motor replacement kits are available for purchase.

Please purchase a motor kit based on the model of Ecofan that you own. Our motor kits are as follows:

  1. MRKCA01BX- Designed for any 810 UltrAir, 812 AirMax, or AirDeco Model
  2. MRKCA02BX- Designed for any 800 Original, 802 AirPlus, or T805B Alcona Model
  3. MRKCA03BX- Designed for our newer 806 BelAir Models. 

If you own an older 806 BelAir Model and require a motor, please get in touch with our Customer Service Team. 

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28. The Ecofan motor from the motor kit came with quick black connectors, but the wires on my Ecofan are soldered. What do I do?

Our motor replacement kits have the two wires and the small black quick connector already soldered onto the motor. If your Ecofan is an older model with no quick connector, then you will need to bypass the connector by soldering the wires from your Ecofan directly onto the new motor.

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29. Can I use Ecofan on a fireplace insert?

Yes, but placement is key. The Ecofan requires cooler air to flow through the fins at the top of the fan to operate properly. The Ecofan Original Mini (Model 815) has been specially designed to fit smaller spaces and stoves. Alternatively, you can try angling the Ecofan slightly, so the unit is able to draw room temperature air from the back.

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30. How does Ecofan work?

Ecofan generates its own electricity through a difference in temperature. The base must make contact with a heat source within the operating range as outlined in the manual and the top of the fan must remain cooler. The Ecofan also needs to draw cooler air from behind to create the Seebeck effect and operate as intended. Free blade rotation, a proper heat source, and a functioning motor and module are the essential elements required for the Ecofan to operate.

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31. How can I tell if I have a genuine Ecofan?

Genuine Ecofans are manufactured by Caframo in Wiarton, Ontario, and come with a manufacturer’s warranty of 2-4 years based on the model of Ecofan. The Ecofan logo is laser engraved in the top of every fan, along with the serial number. Of course, if you’re not convinced, you can always contact us to be sure. Call us Toll Free at: 1-800-567-3556.

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32. What is the difference between a Caframo Ecofan and other stove fans?

As the original manufacturer of Ecofans with over twenty-five years of quality craftsmanship and engineering in Canada, we are confident we are producing top-of-the-line wood stove fans to meet your needs. Dependability and performance are what set Ecofans apart from any other stove fans on the market today. Our customers choose Ecofan not only because our fans work the way we claim, but because we are the only award-winning wood stove fan manufacturer with the evidence to back up those claims.

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33. Where can I purchase an Ecofan?

Please consult the 'Where to Buy' tab located at the top portion of our website to find a retailer in your area or select the product you are most interested in, and purchase directly from us. You may also purchase an Ecofan or a motor kit directly from Amazon as well.

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34. What type of maintenance, if any, will my Ecofan require?

Ecofans have been designed to operate maintenance-free. If you would like to clean your Ecofan, use a detergent-free cloth to wipe down the blades and body of the unit, or carefully use compressed air to clear away dust and debris. Please be sure not to touch the wires of the Ecofan or pull them loose.

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35. What is the warranty period on Ecofan?

All our Ecofans come with a 2-year limited warranty, apart from the AirDeco Models which come with a 4-year limited warranty. If you are unsure if your unit is still under warranty, please contact our Customer Service Team for more information.

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36. How should I store my Ecofan during the off-season?

Once the Ecofan is placed properly on your woodstove there is no need to move it. We recommend leaving it in position on top of the stove year-round. If you would like to remove it from the stove, please take care to store it in a location where it cannot be knocked over or dropped.

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37. Can I use the Ecofan on a fireplace?

Unfortunately, no. The Ecofan generates its own electricity through temperature differential. The base must make contact with a heat source within the operating range as outlined in the manual and the top of the fan must remain cooler. The Ecofan needs to draw cooler air from behind to create the Seebeck effect and operate as intended.

If you own a fireplace insert, the Ecofan may be suitable for your particular set up. However, you may need to angle the Ecofan or place the unit at either end of the insert so that the unit may draw room temperature air from the back.

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38. How do I know if my stove is too hot for my Ecofan?

We recommend the use of a stove top thermometer to ensure good stove safety. Please check the maximum stove temperature outlined on this site or in your manual for your model. Relocate your Ecofan to a cooler spot on your stove if the surface temperature exceeds that maximum temperature. Placing the Ecofan in front of the chimney pipe will also cause the unit to overheat and could damage the motor, module or the wires connecting them.

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39. What will void the warranty on the Ecofan?

We feel strongly that we have built quality fans that will last and have offered a manufacturer’s limited warranty on our Ecofans. Our warranty does not cover abnormal wear or damages resulting from overheating, accident, misuse, abuse or, if applicable, breakage (when such breakage is not due to a manufacturing defect) and any other incidental or consequential damages. Simply put, our warranty covers all manufacturer defects. Care for your Ecofan and it will care for you!

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40. What is the recommended stove-top operating temperature for my Ecofan?

The optimal operating temperature to run an Ecofan varies by model. We advise you to check your stove temperature with a stove top thermometer prior to selecting which Ecofan might work best for your stove. The operating temperatures are detailed below:

Ecofan Original (Model 800): 230°F - 650°F (110°C - 345°C)

Ecofan UltrAir (Model 810): 212°F - 650°F (100°C - 345°C)

Ecofan AirMax (Model 812): 185°F - 650°F (85°C - 345°C)

Ecofan BelAir (Model 806): 167°F - 392°F (75°C - 200°C)

Ecofan AirDeco 1 (Model 8203): 149°F - 650°F (65°C - 350°C)

Ecofan AirDeco II (Model 8204): 158°F - 650°F (70°C - 345°C)

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41. Where should I place my Ecofan?

Be sure to position the Ecofan on a smooth flat surface on your stovetop near the side or back of the stove where the Ecofan can draw cooler room temperature air through the fins at the top. Do not place your Ecofan in the center of the stove, in front of the stovepipe or at the front of the stove.

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42. How do I use an Ecofan?

Simply place your Ecofan on the top of your stove, away from the chimney pipe. The back of the fan must be exposed to cooler, room temperature air to draw across the fins of the heat sink to create the difference in temperature. This temperature differential is required by the thermoelectric module to create the electricity needed to operate the fan's motor. The Ecofan does not run from a battery or power cord.

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43. When was the first Ecofan manufactured?

The very first Ecofan was manufactured in Wiarton, Ontario in 1994, and has been in production ever since!

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44. My Ecofan has slowed down, needs a nudge to start or has stopped working. What could be the cause?

Typically, a motor will function for 3-5 burning seasons and the module will function for approximately 10+ years. Factors that affect the lifespan of the module are if the unit has been dropped or overheated. If the blade requires a slight nudge to start, or if the Ecofan has become slow and it has not overheated or fallen, a new motor kit should resolve the issue.

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45. I have an older model Ecofan that does not have the quick connector, what do I do?

Our motor replacement kits have the two wires and the small black quick connector already soldered onto the motor. If your Ecofan is an older model that does not have the quick connector part, then you do not need this part. Please unsolder or snip those wires from the new motor and disregard that part. You will then follow the instructions on how to solder the new motor into place. This will involve soldering the wires from your Ecofan onto the new motor.

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46. Why is my Ecofan spinning counter-clockwise?

Our 800 Original model Ecofan spins clockwise. However, our other Ecofan models spin counter-clockwise. When developing our new line of Ecofans, there were a few performance goals that we wanted to achieve, i.e. higher airflow performance, wider operating temperature range and smoother start-up of the Ecofan. We evaluated many different motors for the new Ecofan generation and the one motor that met our criteria and had the best characteristics happened to turn counter-clockwise. We designed the new blades to complement this motor so that the counter-clockwise rotation still provides forward movement of air flow. 

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47. Will your Ecofan work with my stove/set-up?

The functionality and longevity of the Ecofan is very much based on temperature and placement. The Ecofan requires the heat from the stove top (within the recommended temperature ranges stated below, and we suggest using a stove top thermometer to ensure this), it also requires to be positioned on the stove top where it will receive enough cooler room temperature air to flow through the fins on the top of the Ecofan to prevent overheating. Overheating will permanently damage the Ecofan and will also void the warranty. We recommend the use of a stove-top thermometer to monitor the surface temperature.

The operating temperatures for our Ecofans are as follows:

  • 800 Original Model: 110-345°C / 230-650°F. Moves 100 CFM’s and is designed for a room size of 120 ft2.
  • 810 UltrAir Model: 100-345°C / 212-650°F. Moves 125 CFM’s and is designed for a room size of 120-240 ft2.
  • 812 AirMax Model: 85-345°C / 185-650°F. Moves 175 CFM’s and is designed for a room size of over 240 ft2.
  • 8203 AirDeco Model: 65-345°C / 149-650°F. Moves 160 CFM’s and is designed for a room size of over 240 ft2.
  • 8204 AirDeco Model: 70-345°C / 158-650°F. Moves 190 CFM’s and is designed for a room size of over 240 ft2.
  • *806 BelAir Model (for gas, pellet or contemporary stoves with lower surface temperatures only): 75 - 200°C / 167 - 392°F. Moves 140 CFM’s and is designed for a room size of 120-240 ft2.

Our 800, 810, 812, 8203 & 8204 models are designed for wood stoves, and our 806 model is specifically designed to be used with gas/pellet stoves only. Our 806 unit is designed to be used with lower temperatures. If you have a wood burning stove with a soapstone surface, and it is not as hot as a traditional wood burning stove, then the 806 model may be the one that you require. Knowing the surface temperature of the stove would determine this.

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48. My Ecofan is making a ticking sound, what is the cause?

Please try the following trouble-shooters:

  1. The blades may be slightly bent. With the Ecofan completely cooled down and facing you – gently pull the blade tips away from the body of the Ecofan. If that does not resolve the issue, please proceed to step #2.
  2. The blade may be sitting too far back on the motor shaft. Ensure the motor shaft is not sticking out through the front hole on the blade – it should be flush. If you need to readjust the blade onto the motor shaft, you will require a 1/16th inch allen key to loosen and retighten the set screw on the side of the blade. If this does not fix it, please see step #3.
  3. The clicking sound may be coming from behind the blade which could indicate the bearings in the motor are wearing out. A new motor kit should resolve this issue.

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49. You state in the Ecofan manual to use a stove top thermometer. What exactly is that?

This type of thermometer is specifically designed for use with a wood or gas stove. It is typically a puck- sized shape and has magnets on the back which attaches to the stove pipe. You can also place it on the surface beside the Ecofan to register the temperature. They are typically found in hardware stores or stores that sell wood stoves.

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50. What are the dimensions of your Ecofans?

The approximate dimensions of our current models of Ecofan are as follows;

  • 815 Original Mini Model: 3.0"L x 3.9"W x 6.5"H (7.62cm x 9.9cm x 16.51cm)
  • 800 Original Model: 3.0"L x 5.5"W x 8.5"H (7.62cm x 13.97cm x 21.59cm)
  • 810 UltrAir Model:3.0"L x 5.5"W x 9.0"H (7.62cm x 13.97cm x 22.86cm)
  • 812 AirMax Model:3.3"L x 5.5"W x 10.0"H (8.38cm x 13.97cm x 25.40cm)
  • 8203 (formerly 8201) AirDeco I Model: 2.6"L x 4.0"W x 8.8"H (6.6cm x 10.16cm x 22.35cm)
  • 8204 (formerly 8202) AirDeco II Model: 3.0"L x 4.0"W x 9.4"H (7.62cm x 10.16cm x 23.97cm)
  • *806 BelAir Model: 3.8"L x 9.2"W x 9.5"H (9.6cm x 23.3cm x 24.13cm)

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51. What is the blade length for each model of Ecofan?

The blades lengths for each one of our Ecofans are as follows;

  • 815 model: 6.3”
  • 800 model: 8”
  • 810 model: 8”
  • 812 model: 9”
  • 8203 (formerly 8201) AirDeco I model: 9”
  • 8204 (formerly 8202) AirDeco II model: 9”

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52. I just purchased a new Ecofan and I can’t feel any air blowing, why?

The Ecofan is not like a typical ‘fan,’ as it does not blow air. The Ecofan is designed to circulate the warm air from your stove out into your living area. If you do use an Ecofan on your stove, the warm air will rise to the ceiling first and disperse the warm air from there. The blade design on the 810 and 812 is an aerial blade design, which moves more air, but you will not feel air movement from the front. The most air movement you will notice will be at the sides of the blade. As long as when the blade is spinning and the propellers are a blur, then the Ecofan is functioning correctly. If you can see the individual propellers as it spins, then it is not functioning properly.

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53. Is a three-vaned blade Ecofan better than a two-vaned blade Ecofan?

The short and simple answer is, “No.”  Here’s why!

  • Two vaned blades use less power to start and operate. This means the blade will start to spin sooner and create less stress on the motor, resulting in a longer motor life.
  • Three vaned blades require more torque power (the force required to get a mass moving) to start their great mass and overcome the greater drag of their increased surface area.

  • Three vaned blades create more turbulence, or dirty air, for the blades to fight through given the small amount of power generated by the Ecofan. This makes it difficult for the product to reach its peak efficiency.

  • A two vaned blade is easier to balance and remain balanced so it will run smoother with less vibration and noise.

  • 3 vaned blades are more suited to when you are delivering unlimited power to the blade. Consider it in the context of airplanes where you have lots of horsepower being delivered to a propeller. The first planes had 2-bladed props and then as horsepower increased, manufacturers utilized 3-bladed props. Today, most power turboprop planes use 5 or 6 blades.

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54. Do you have noise level ratings (decibel) for the Ecofan?

We do not have a noise measurement for each Ecofan, as our noise meters are not sensitive enough to measure such low values. The Ecofan does not make any discernable noise. If your stove is very hot and the fan is spinning at top speed, you might be able to hear a small noise if you are within a few feet of the Ecofan. Our Ecofans are whisper quiet but not 100% silent.

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55. What size TEG does my Ecofan use?

We do not provide details or specifications regarding the module, as this is proprietary information.

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56. Can I purchase a module for my Ecofan?

Unfortunately, we do not offer the module as a replaceable part. During production they use air pressurized equipment and tools that are set to certain torque specifications to install it. It has been our experience that without using the proper assembly jigs and tools the thermoelectric module can be improperly installed, resulting in damage to the module or pre-mature failure as a result of damage to the module during the installation process. It is for this reason that we decided it is not in the best interest of our customers to offer the module as a replaceable part. At this point, you will require a new Ecofan.

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57. What size of allen key is required to tighten the set screw on the blade hub of the Ecofan?

Please use a 1/16” inch allen key to tighten the set screw located on the blade hub of the Ecofan.

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58. Do your fans have a CSA or UL rating?

Our marine fans are low-voltage fans that do not plug into the grid; therefore, they do not require CSA or UL certifications.

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59. What is the cylinder-shaped component of the cord?

The part that you are referring to is a ferrite bead. The ferrite bead is required to meet Electromagnetic immunity and emission compliance requirements by the Canadian Standards Association (CSA) and must not be removed. Without this ferrite bead, other electronic devices near the fan may experience electromagnetic interference when operating. This will vary with the specific equipment and proximity to the fan. You can cut the heat shrink tubing off to eliminate some of the bulk surrounding the ferrite. Arrange the wires so that two are on the side and one is on the opposite side. This will allow it to lay flatter.

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60. My product has a 12-volt lighter plug included. Can I cut it off and direct wire it?

Yes. Please ensure that the smooth cord wire (with writing) is attached to the negative (ground) wire and that the ribbed cord wire is connected to the positive (red) wire.

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61. What are your fans made of?

The body of each fan is made from plastic. Depending on the fan, the plastic used may be FR ABS or ASA. The blades are made of polyethylene.

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62. Can your fans be used to ventilate my engine room, running for a minimum of 24 hours a day?

No. Our fans are not 'ignition proof' certified or tested. In an engine room, there is always the risk of having fuel and hydrocarbon fumes. For this reason, we do not recommend our fans be used in this environment. Our fans use a brushed motor, with an expected brush life of 5000 to 7500 hours. Operating the fans 24-hours will wear the brushes in a shorter time frame than the normally expected duty cycle.

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63. Do you offer a fan that will turn on automatically if the power is cut off and restored? Which models offer this?

Yes! The 747/757 Ultimate Fans, 817 Kona or 7482 Maestro Fan would be suitable.

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64. What is the difference between the Ultimate 747 & 757 model fans?

Our 747-model fan is manufactured with a cigarette lighter adapter (plug). It also comes with a suction cup mount, in addition to the permanent mount, so it can be installed in various ways and applications.

Our 757-model fan is a direct wire unit and features a permanent mount.

Mounting clamps can be purchased as well. 

 

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65. Are replacement blades available for the Ultimate 747 & 757 model fan?

We do have several replacement blades available for various units. You can purchase blades for the Ultimate 747 & 757 models on our website. 

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66. How do I install a replacement blade on an Ultimate 747 & 757 Fan?

To install, pull the faulty blade off the motor shaft and push the new blade hub onto the motor shaft. Please leave a small space between the blade hub and the motor housing so the blade can spin freely. 

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67. How can I tell the polarity of the wires for the Ultimate 747 & 757 Fan?

The smooth wire is positive, and the ribbed wire is negative.

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68. What are the dimensions, current draw and CFMs of the Bora Fan?

The dimensions of the fan are approximately: 6.5" W x 3" L x 9.5" H, (165.1mm x 76.2mm x 241.3mm).

The current draw for the 12V unit is as follows; 

Low: 0.15A  

Medium: 0.18A  

High: 0.27A

The current draw for the 24V unit is as follows;

Low: 0.06A  

Medium: 0.10A  

High: 0.18A

 

The Bora Fan offers the following CFMs;

Low: 100 CFMs

High: 130 CFMs

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69. On the Bora Fan, which wire is negative, and which wire is positive?

Please connect the wire marked (+++) to a positive wire and connect the other wire to a negative ground wire.

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70. What is the lifespan of the motor on the Bora Fan?

The motor is designed to function for 5000+ hours. 

 

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71. What is the Kona fan made of?

The plastic components of the fan are made of ASA Plastic.

Acrylic-Styrene-acrylonitrile (ASA) polymers are amorphous plastics with mechanical properties similar to ABS resins. However, the ASA properties are far less affected by outdoor weathering. ASA is a terpolymer that can be produced by either a patented, proprietary reaction process or by a grafting process.

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72. What is the current draw for the Kona Fan?

The current draw for the Kona fan is as follows;

12V: 0.21, 0.26 and 0.37 amps (3 speed)

24V: 0.11 to 0.18 amps (Variable speed) 

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73. How long is the power cord on the Kona Fan?

The Kona is equipped with a 6-foot power cord with lighter plug connection. 

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74. What are the dimensions of the Kona fan?

The dimensions of the Kona fan are approximately 7" W x 7.5" L x 9.5" H (177 mm x 190.5 mm x 241 mm).

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75. What is the usable voltage range for the 12V & 24V Kona model fans?

Caframo 12V model fans will operate within a range of 9-15V. Our 24V model fans will operate within a range of 18-30V.  

Please note: 

- In most cases, the fan may operate slower in a low-voltage situation.

- Operation above 14V for our 12V models and 28V for 24V models is not recommended for continuous use. Operating at these levels with elevated temperatures (>30⁰C / 86⁰F ) may cause damage to the product.

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76. Does the motor on the Sirocco II Fan have brushes, or is it brushless?

The Sirocco II fan is equipped with a brushed motor.

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77. Is there a way to effectively clean the blade on my Sirocco II Fan?

Yes. Please turn off the power to the fan before cleaning. A vacuum can clear the fan of any dust build-up, and a dry cloth may be used to wipe the surface. Do not use gasoline, thinner or other harsh chemicals to clean the fan, as this can damage the motor and the plastic.

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78. Does the Sirocco II Fan have to be mounted?

The Sirocco II fan must be mounted. The fan has a backing plate that can be affixed to the mounting surface using six #6 fasteners/screws.

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79. What is the life expectancy of the motor on the Sirocco II Fan?

The Sirocco II features a long life motor with low-power draw, and is designed to function for 5000+ hours. 

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80. What is the wire size (gauge) for the installation cord on the Sirocco II Fan?

The gauge of wire required for installation is 22AWG. 

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81. Can the Sirocco II Fan be mounted horizontally? Will it cause the fan to be noisy?

Yes, you can mount it horizontally or vertically. It should not cause the fan to make any excessive noise. 

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82. What are the dimensions of the Sirocco II Fan?

The dimensions of the Sirocco II are approximately 9.5" W x 3.75" L x 12.25" H (241.3mm x 95.25mm x 311.15mm).

When stowed flat, the fan measures 3.8" (97mm).

 

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83. The fan has been calibrated, and the blue LEDs are working, but my Sirocco II Fan is not functioning. What can I do?

Please ensure that you choose a speed setting after the calibration. If the unit does not start spinning automatically after calibration, please get in touch with our Customer Service Team. Each time the power is disconnected from the fan, it will re-calibrate.

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84. What is the maximum amp draw for each setting on the Sirocco II Fan?

The amp draw for the Sirocco II Fan is as follows;

  • Current draw on low 0.06A (24V) and 0.12A (12V)
  • Current draw on high 0.21A (24V) and 0.35A (12V)

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85. My Sirocco II Fan is spinning counter-clockwise. Can I fix this?

Yes. You will need to remove the back motor cover plate and switch the wires around on the back of the motor. No soldering is involved as the wires attach to the motor with clips. This should fix the problem and keep both fans wired to the supply line.

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86. How many CFMs does the Sirocco II Fan offer on each speed?

The  CFMs for each speed setting are as follows;

  • Speed 1: 125 CFMs 
  • Speed 2: 155 CFMs
  • Speed 3: 185 CFMs

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87. What are the operating specifications for the Maestro unit?

The Maestro unit operates on the following specifications.

Voltage: 12V

CFMs;

Low: 100 CFMs

High: 130 CFMs

 

Current Draw

Low: 0.15A

High: 0.28A 

Decibel Level: 30dBA- 47dBA

 

LED Current Draw:

           White: 0.20A

           Red: 0.15A

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88. What are the dimensions of the Maestro Fan?

The approximate dimensions for the Maestro Fan are 6.5" W x 3" L x 8.5" H (165.1mm x 76.2mm x 215.9mm).

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89. What is the Stor-Dry made of?

The bottom portion of the Stor-Dry is made from flame-resistant plastic tested and approved by the CSA.

The housing of the unit is constructed from anodized aluminum that is rust-proof. 

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90. How long is the power cord of the Stor-Dry? Can I use an extension cord?

The Stor-Dry is equipped with a 6- foot power cord. This product must not be used with an extension cord.

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91. Are there other permanent mount choices for the Stor-Dry? Can it be mounted on the wall or ceiling?

Safe and effective operation of the Stor-Dry requires the unit to sit on a level surface and not be installed in any other fashion.

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92. What amount of space will a Stor-Dry effectively prevent mold and mildew?

The Stor-Dry will service an approximate area of 1000 cubic feet.

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93. Does the Stor-Dry have an overheat protector?

Yes, the Stor-Dry comes with a one-time thermal fuse. When the overheat protector activates, the unit will stop functioning. The bottom of the unit is also made from flame-resistant plastic. 

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94. What is the temperature of the air the Stor-Dry releases?

The Stor-Dry unit is a low-wattage warm air circulator (.6A) 70 Watts. It circulates warm air dispensed by the unit to prevent stale air pockets, preventing mould, mildew and musty odours. It does not collect water like a dehumidifier. It is typically used in boats, RVs or in closets. If you want to combat those three criteria, the Stor-Dry unit is recommended. 

We do not have an actual temperature reading. Still, the unit will effectively prevent mould and mildew in the space of approximately 1000 cubic feet for normal conditions and 200 cubic feet for severe conditions. If you have existing mould or mildew – the Stor-Dry will not fix this issue. 

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95. Where can I use the Stor-Dry?

The Stor-Dry unit can be used in homes, RVs, and winterized boats. 

  • It must not be used anywhere near an engine or other areas where there are flammable objects. If fumes/flammable products such as gasoline could come in contact with the unit, please do not use this product.
  • The unit must be kept flat and clear of combustible materials. 
  • We do not recommend placing the product on the carpet as this can reduce the airflow through the holes at the bottom. 
  • A clearance of at least 3 feet from the Stor-Dry's front, sides and rear is required, and it should not be placed near items and combustible materials, such as furniture, pillows, bedding, paper, clothes, curtains etc.
  • Use this heater only as described in the manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury. 

 

 

 

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96. Does the Fairview Defogger have a UL rating?

The Fairview Defogger is a low-voltage product which does not plug into the grid; therefore, it does not require a UL rating. 

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97. How many watts is the Fairview Defogger? How many amps does it draw?

The Fairview Defogger requires 100 watts and draws 8.3 amps. 

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98. How far across the window will the Fairview Defogger be effective?

This compact unit starts producing up to 340 BTUs of heat when you plug it into your boat or car cigarette lighter plug. The head and base can rotate up to 360°, so the heat can be directed anywhere needed, such as onto your feet or a fogged-up windshield. 

The unit's effectiveness can be impacted by external factors, such as the level of condensation, outside temperature, and the length of time the Defogger has been running. The Fairview Defogger is a portable device intended for defogging localized areas. 

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99. How long is the power cord on the Fairview Defogger?

The Fairview Defogger is equipped with a 5-foot power cord. 

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100. Is using the True North Heater at 110V and 50 HZ safe?

We cannot advise the heater to be used at 50 Hz. CSA and UL have tested this unit to only be used at 60 HZ, 120V. 

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101. Can I mount the True North Heater upside down on the ceiling for use as a window defroster?

No, this application is not suitable. The heater must be used in the upright position and has not been designed or tested to be used upside down. Inappropriate use of the heater could create a safety risk.

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102. What temperature does the True North Heater turn on and turn off?

The snowflake represents 3°C (38°F) and automatically turns on when the temperature drops to 3°C (38°F). The heater will shut off at around 5°C (41⁰F). The maximum temperature of the thermostat is 55°C (131⁰F).

Each setting is based on wattage. Temperature readings are not available for each setting.

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103. What is the wattage and amp draw on each setting of the True North Heater?

The wattage and amp draw for each setting is as follows;

Low – 600 W

MED – 900 W

HI – 1500 W

The snowflake setting on the True North heater can be used on each fan setting (Hi, Med, Low) and would use the same amps. The anti-freeze setting is a separate operation. When turned to the anti-freeze snowflake on the thermostat control knob, you can turn the fan to any setting you choose. 

When used on the first setting, the air temperature will take longer to rise and become warm enough for the heater to shut off.

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104. I have a True North Heater and the lights are not working, but the heater is functioning. What should I do?

The lights are a safety feature, and they should be functioning. Please get in touch with our Customer Service Team for assistance. 

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105. Can the motor on the True North Heater cause a spark?

The motor is sparkless. However, it does have an open element. If dust or hair were to impact the element, it could create a spark. 

The True North heater should not be used in the following applications; 

  • Not to be used in areas where gas, paint or flammable liquids are used or stored.
  • Not to be used in a calf warmer.
  • Not to be used in the engine compartment of a boat.

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106. Will the True North Heater turn back on if the power were to go out and then come back on?

Yes, the True North heater is designed to turn back on after a power outage. 

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107. What is the operating range of the thermostat on the True North Heater?

The operating range of the thermostat is 6⁰C - 55⁰C (42.8⁰F - 131⁰F).

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108. Can the True North Heater be used in a greenhouse?

A True North space heater should not be used if the greenhouse is damp or humid. The heater must be operated and maintained as detailed in the owner's manual. It must be kept dry and used only indoors. This heater was designed for home use in bedrooms, living rooms and recreation rooms. It was not designed for damp environments. If the greenhouse is fully enclosed and dry, and the heater can be operated as indicated in the owner's manual, then it is safe to do so. If there is any doubt, then the heater should not be used.

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109. Do you offer internal replacement parts for the True North Heater?

Due to CSA (Canadian Standards Association) and UL (Underwriter's Laboratories) safety regulations and compliances, we cannot provide internal replacement parts for our AC corded products, nor can we authorize any self-repairs.

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110. Does the True North Heater have an overheat protector?

The 9206 True North heater has two separate overheat protectors/fuses that will safely shut the heater down if it overheats. The first fuse is resettable; as when it senses, the heater is starting to overheat, it will activate and shut the heater down. This fuse can be reset by unplugging the heater for ten minutes and plugging the unit back in.

The second fuse is a "one-time" fuse, which will sense if the heat is significantly overheating. If this were to occur, this fuse will activate and permanently shut down the heater. This fuse cannot be reset, and the heater must be replaced.

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111. How long is the power cord on the True North Heater?

The True North heater is equipped with a 6-foot power cord. 

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112. Why is there a discrepancy between the ambient room temperature and the temperature of the True North Heater?

The thermostat is specific to the internal temperature of the heater, not the actual heating area. Therefore, the temperature of the room and the temperature where the heater is placed could be two different temperatures. 

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113. Can the True North and the Pali Engine Compartment Heater be run on the same circuit?

No, it is not recommended. Each heater should be used on its own circuit to ensure it will work safely when required. 

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114. I would like to hard wire the Pali Engine Compartment Heater. Is your wire colour coding the same as the US?

The Pali Engine Compartment Heater is not designed to be directly wired. Please do not make any alterations to this product. Any changes made to this unit will be at your own risk.

 

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115. Where can I use the Pali Engine Compartment Heater, and can it be used in diesel and gas engine compartments?

The Pali is designed to be installed in the engine compartment of boats/yachts to protect the motor from freezing in the event of a cold snap of weather. They are not designed to replace the winterization of your boat. These heaters are designed so that they can't cause fumes to ignite and start a fire or explosion. Diesel is less flammable, but neither engine fuels have an issue operating with the Pali.

The Pali will work well with most boats under 30' long. 80 Cubic feet can be envisioned as a cube just a little larger than 4'x4'x4', or approximately the size of a larger washing machine or fridge.

The 9510 Pali heater was also tested to UL Standard 1500 Ignition-Protection Test for Marine Products by Imana Laboratory, Inc. in July 2013 Report number 1970-1 and was verified safe. The product is also CSA listed to CAN/CSA-C22.2 No. 191-M89 Engine Heater and Battery Warmers and UL Std No. 499 13th Ed Electric Heating Appliances Standards.

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116. Can I install the Pali Engine Compartment Heater upside down?

The unit can be mounted horizontally or vertically. Installation is made easier with the included mounting bracket.  

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117. Does the Pali Engine Compartment Heater reset itself if there is an outage and then the power is restored?

The Pali is controlled by a sealed thermostat. The thermostat does not require power to function. However, the heating element and fans do require power. If the power goes out, the thermostat still operates, but the heating element and fan will not work. Once power is restored, the heating element and fans will function.

In simpler terms, the Pali is continuously on, the thermostat controls the powering of the heating element and fan. The thermostat does not require power to function.

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118. Can the Pali Engine Compartment Heater be mounted in a confined space in the engine compartment?

The unit should be mounted as close to floor level as possible. This is because the unit has an internal thermostat, and heat rises. If the unit is mounted too high, the air will cycle through and shut off before it warms the air below. The Pali can be mounted on a vertical or horizontal position as long as it is placed as low as possible.

 

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119. Are you able to set the Pali Engine Compartment Heater to a certain temperature?

The temperature cannot be adjusted. The heater is designed to turn on at 7°C (45°F) and off at 15°C (59°F). 

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120. Can I use an extension cord with the Pali Engine Compartment Heater?

The CSA states an extension cord cannot be used with a heater as the extension cord is not wired for heater usage. 

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121. Does the Pali Engine Compartment Heater have an overheat protector?

This product does not have an overheat protector as it is ignition protected. The Pali is a self-regulating PTC heater; PTC heaters do not overheat. PTC elements are temperature limited. 

 

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122. How long is the power cord on the Pali Engine Compartment Heater?

The Pali Heater has a 20- foot power cord and should not be used with an extension cord. 

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123. How long is the power cord on each SaftiHeat unit?

Each SaftiHeat unit comes with a 6-foot grounded cord.

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124. What power source does the SaftiHeat unit require?

SaftiHeat is a 200 W unit that runs on a standard 120V AC, 60 Hz power source.

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125. How long is the warranty period for the SaftiHeat?

SaftiHeat comes with a 3-year warranty period. For support, please reach out to our Customer Service Team at contactus@caframo.com.

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126. Does SaftiHeat come with overheat protection?

SaftiHeat's two-stage overheat protection is comprised of an automatic reset thermostat and a one-time thermal fuse. If the automatic reset thermostat fails to regulate the radiated heat, the one-time thermal fuse will permanently cut power to the unit to prevent any fire hazards.

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127. How many SaftiHeat units can be connected together?

SaftiHeat is equipped with a branch circuit. The branch circuit allows additional SaftiHeat heaters to be plugged in series (up to a maximum of 5 units) or another product requiring less than 10 amperes of current draw.

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